We Deliver Results

About Us

We want to ensure our clients are highly satisfied with work performed, and their individual goals are met. Your satisfaction and our commitment to you is our top priority.

ACR Consulting Services

A Team Of Professionals

Amanda Ratliff


Amanda has been in the Managed Care and Contracting arena for the duration of her career and has a true passion to serve others with business development and increasing revenue sources. Amanda has been in the industry for the last 15+ years starting with a Commercial based payer overseeing claims, and provider services functions. She worked with several MCO’s, including a newly formed plan in Ohio during their startup to service the Medicaid population. She found her niche and passion in developing networks, data management, contract coordination, and redlining contracts. In 2012, Amanda decided to launch an expert team of resources to support backend business office needs. She now has a strong team to assist in whatever her clients may need. Amanda is married to a law enforcement official, has 3 wonderful children ages 9, 15, 17, she is an active member of her church, loves to volunteer and spend time serving others. When she isn’t working – she enjoys riding her horses Reba and Tori on her acreage in Morrow County.

Ginny Feuntes-Rivera

Chief Operating Officer

Biography Coming Soon

Royel Jones

Contract Manager

Royel has a wealth of knowledge in financials, reporting, data analytics, and contracting. She has worked in the State sector and is familiar with Medicaid space. She has an Associate Degree in Accounting. She oversees the data management team to assure each team member has what they need on a daily basis. Royel is a key member of our team as she always has a smile on her face. But, most importantly, when contracting is concerned, she refuses to accept “no” as an answer and is one of our top producers. She is highly skilled at provider recruitment and educating providers on the benefits of participation and contracting.

While she’s not working, she loves spending time with her husband and two girls. She loves watching Ohio State sports. Royel attends Family Life Church and is very involved in her local community.

Lindsey McPeek

Supervisor, Contracting & Data Integrity

Lindsey has been in the Member and Provider services sector for her entire career. She loves training, working through a process, is helpful by nature, and has the most pleasant phone voice. She has a true passion to assist and “get the job done” no matter the obstacle.

In her personal life, Lindsey is a member of Polaris Church and is a mother of three. She enjoys shopping, cooking for her family and is a huge Cleveland Cavs fan.

Kate Richison

Contract Support Specialist II

Kate is skilled in Medical Transcription, financial reporting, provider services and data administration. Her ability to dig deep into data and pull out key elements needed for reporting is excellent. She strives to enter correctly, be detail oriented and be thorough in all of her reporting. Better said, she is a data entry WHIZ! She has a BS in Sports Management and a minor in Business Administration.

In her downtime, she loves spending time with her newborn baby and daughter along with her husband Alex. Kate is also very crafty, enjoys artwork and sewing.

Winter Milini

Claims Support Specialist III

Winter Milini currently serves as ACR’s Claims Support Specialist III, and has been in the healthcare field for over 15 years. For the past 11 years she has focused on medical billing and revenue cycle management, gaining expertise in Commercial, Medicare, Medicaid, Workers Compensation, and Federally Qualified Health Center’s (FQHC).

Winter is a Certified Professional Coder, Certified Orthopaedic Surgery Coder, and a Community Health-Coding & Billing Specialist. When not working Winter attends Faith Family Church and enjoys shopping, trying new things, and spending time with her family and friends.

Kim Blankenship

Claims Specialist

Kimberlee was with a Large Hospital System locally for the majority of her career and gained crucial knowledge in and around provider operations. She has a certificate in Business Secretarial services and is vital to our organization. She assists in Provider Services, logging open task items and tracking for closure. She is key point on call center, processing contracts, preparing packets, data administration and locating key provider data elements needed for contracting.

Kimberlee is a member of the Victory in Truth Ministry. She has been married 29 years and is grandmother to two beautiful girls. In her downtime, she loves watching reality shows like Survivor and Big Brother, and is an avid Buckeye fan.

Kim Cordery

Claims Specialist

Kim Cordery joined ACR as an experienced claims specialist with a background in customer service. Kim has over 12 years working in the healthcare industry and has extensive customer service experience working for clients including Molina and CGS handling Medicare claims processing.

Additionally, Kim has experience in Provider Data and Workers Compensation processing. When she isn’t working, Kim enjoys spending time with her two young grandchildren, reading, and baking.

Candice Shaffer

Claims Specialist

Candice Shaffer works as ACR’s Revenue Cycle Specialist, and has an extensive understanding of the medical billing profession. She has experience in all aspects of the revenue cycle from charge posting to payment posting, insurance follow-up, patient collections, and workers compensation.

Candice worked at an Orthopaedic practice for several years, and most recently with a Community Health Center. When she’s not serving clients, Candice attends Faith Family Church and enjoys drawing, painting, organizing, and spending time with her two children and husband, Matt.

Mandy Nippert

Provider Data Management Specialist

Mandy is an integral part of our admin team gathering data needed for provider recruitment activities like emails, and fax numbers. She has a vast knowledge of customer service and financial sector.

Mandy is an active member in her church, PTA and community. She has a desire to work hard and be of help in all that she does. She is very artsy, enjoys crafting, shopping and spending time with her husband John and 3 young boys.

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ACR Consulting Services, LLC
225 South Sandusky Street
Delaware, Ohio 43105
+1 740-990-1233